MALAYSIA AIRPORTS HOLDINGS BERHAD ANNUAL REPORT 2022 SEC 01 03 04 05 06 02 58 Environmental Improving efficiency and mitigating possible negative environmental impact brought on by our operations Social Creating a memorable experience for airport guests, fostering an inspiring workplace and strengthening our relationship with local communities Social S Environmental E Governance Promoting sound governance practices and a culture of integrity as well as transparency Governance G BRAND PROMISE Hosting Joyful Connections VALUE CREATION MODEL OUR VISION A Global Airport Group that Champions Connectivity and Sustainability SUSTAINABILITY POLICY MATERIAL MATTERS Underpinned By Practising Sensible Economics Environmental Consciousness Creating an Inspiring Workplace Community-Friendly Organisation Memorable Airport Experience SUSTAINABILITY PILLARS OPERATING ENVIRONMENT (Pages 34 to 35) GOVERNANCE (Pages 182 to 219) RISKS AND OPPORTUNITIES (Pages 220 to 225) CAPITAL F Financial capital is a vital input in funding our operations and growth. We obtain financial capital from three main sources, namely: equity, debt and operating cash flow generated from business activities. Financial M We incur capital expenditure in infrastructure investment for the maintenance and upgrade of our airports to ensure exceptional services are delivered to our passengers and customers. Manufactured I Our experience and reputation has led to our advisory capabilities being sought after by local and international airport companies to aid their development and management. Intellectual H Our employees are the main drivers for our success. We develop a high-performing team by focusing on their development and training, employee benefits and continuous employee engagement. Human S We maintain strong relationships and trust with our stakeholders such as government, regulators, airport community and others through continuous engagement to deliver value to the economy and society surrounding us. Social N We manage our environmental impact through an environmental management system which ensures compliance with environmental legislation. Natural OUR KEY BUSINESS ACTIVITIES Airport Services Duty Free and Non-dutiable Goods Hotel Project and Repair Maintenance Agriculture and Horticulture Driving Aeronautical Recovery Rejuvenating Commercial and Retail Business Strengthening International Business Accelerating Off-Terminal Opportunities Workflow Transformation Efficiency Increase through Digitalisation Commitment to ESG KEY ENABLERS OUR STRATEGY For more information, please refer to pages 60 to 66 For more information, please refer to pages 67 to 70
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