MALAYSIA AIRPORTS HOLDINGS BERHAD ANNUAL REPORT 2022 SEC 01 04 05 06 02 03 98 NON-AIRPORT OPERATIONS Delivering Operational Excellence A profitable year with a new facilities management contract at DOH and gaining new clients in Malaysia are the highlights of this segment. PROJECT AND REPAIR MAINTENANCE OPERATIONS This business segment comprises operations in Malaysia and Qatar. In Malaysia, we operate through Malaysia Airports’ wholly owned subsidiary, Urusan Teknologi Wawasan Sdn Bhd (UTW). In Qatar, we operate through Malaysia Airports Consultancy Services Middle East LLC (MACS ME), in which we own a 49% stake. MACS ME has provided facilities management at Hamad International Airport (IATA Code: DOH) in Doha, Qatar since 2013. Among the services provided by MACS ME are comprehensive facilities management services, interim security services, custodial and janitorial services, repair and maintenance services of the airport special systems as well as equipment supply and maintenance support for the suspect baggage tracking system through the RFID platform. UTW is a leading Total Facilities Management services provider in Malaysia with over 20 years of experience, and is certified with ISO 41001:2018 Facility Management Systems, ISO 9001:2015 Quality Management Systems, ISO 14001:2015 Environmental Management Systems and ISO 45001:2018 Occupational Health and Safety Management Systems. OPERATIONAL REVIEW
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