33 Our Value Creation Strategy S0 S1 S2 S3 S4 S5 ANNUAL REPORT 2021 OUR STRATEGY SURVIVAL AND RECOVERY (2021 - 2022) Malaysia Airports continues to ensure that the fundamental aspects of our airports are operational and in good condition so that passengers are assured of a safe and joyful travel experience in the new normal. FIXING THE BASICS STRATEGIC KEY FOCUS AREAS KEY ACTIVITIES TO CREATE VALUE IN FY2021 SHORT TO MEDIUM TERM FOCUS 1) Ensure the fundamental aspects of the airports are operational and in good condition. 2) Enhance health and safety measures at all touchpoints in the airports. Ensure the fundamental aspects of the airports are operational and in good condition 1) Completed rehabilitation works on KUL’s Runway 1 in June 2021, as part of the Second Phase of KUL Runway Sustainability Master Plan, to ensure the runway continues to meet all international safety and regulatory guidelines for flight operations. 2) Completed rehabilitation and resurfacing works for runways and taxiways at PEN, KBR, AOR, LGK, SDK, LDU and MYY. 3) Completed 100% of the Group’s three-year washroom refurbishment project at KUL involving 225 washrooms with enhanced ambience and amenities to improve the passenger experience. 4) Completed the upgrading and refurbishment of passenger lifts and washrooms at short-term carpark blocks A, B, C and D of KLIA1. Enhance health and safety at all touchpoints in the airports 5) Obtained the Airport Health Accreditation (AHA) by ACI for KUL, BKI, KCH, LGK, PEN and SAW to ensure health and safety measures at the airports are aligned with industry best practices. 6) Enhanced airport readiness and passenger flow by working with related government agencies to facilitate the gradual resumption of domestic and international travel through Langkawi Travel Bubble, Vaccinated Travel Lane (VTL) programmes, and the reopening of Malaysia’s borders. 7) Continued publication of digital notices and communication to passengers on travel-related FAQs for greater passenger awareness and promoted social distancing by putting appropriate markers at the check-in, immigration and customs queueing areas, in lifts and at seating areas. 1) Focus on ensuring aerodrome facilities such as runways, taxiways and aprons as well as terminal facilities such as people mover systems, IT systems and washrooms are well maintained and continue to operate in good condition. 2) Integrate the Airfield Ground Lighting (AGL) systems between KLIA1 and klia2 in collaboration with the Civil Aviation Authority of Malaysia (CAAM) to enhance the safety of flight operations at KUL. 3) Complete airport optimisation at BKI which involved new parking apron with additional aircraft stands, rehabilitation of taxiways and reconfiguration of pavement markings.
RkJQdWJsaXNoZXIy ODU0MjU5